At Pragati Airways, we believe in soaring higher—together. We are a dynamic and innovative airline dedicated to delivering exceptional travel experiences to our customers. Join our team and be part of an organization that values excellence, innovation, and teamwork.
GROUND STAFF
Our ground staff forms the backbone of our operations, ensuring seamless travel experiences for our passengers. From check-in to boarding, they handle crucial aspects of the journey with professionalism and efficiency.
RESPONSIBILITY:
• Providing information regarding flight schedules, delays, or changes.
• Ensuring compliance with safety protocols and regulations.
• Handling logistics, such as cargo loading and aircraft turnaround.
• Addressing passenger queries and resolving complaints promptly.
At Pragati Airways, our CSA are the first point of contact for our passengers, ensuring a smooth and pleasant travel experience. They embody our values of hospitality, professionalism, and excellence.
RESPONSIBILITY:
• Providing accurate information about flight schedules, delays, and gate changes.
• Managing complaints, providing solutions, and delivering a positive experience.
• Monitoring boarding gates and ensuring proper documentation for passengers.
• Informing passengers about additional services such as upgrades, lounge access, or travel packages.
Pragati Airways, our air hostesses are ambassadors of hospitality and professionalism, ensuring passengers experience comfort, safety, and care throughout their journey. With a warm demeanor.
RESPONSIBILITY:
• Air hostesses are responsible for demonstrating safety procedures, ensuring passengers follow them.
• Air hostesses are trained to handle medical emergencies, fire, and other incidents.
• They address passenger inquiries, provide assistance, and manage any conflicts.
• Before the flight, air hostesses check safety equipment, ensure the cabin is clean.
